FAQ

Q: What payment methods do you accept?
A: Credit/debit cards, PayPal, Apple Pay, and Afterpay.

Q: Is my payment info secure?
A:100%! We use SSL encryption and never store your card details.

Q: Do you ship to military addresses (APO/FPO)?
A: Yes! Use USPS Priority Mail at checkout. Delivery takes 7-21 business days.

Q: How do I track my order?
A: Click the tracking link in your shipping confirmation email, or log into your account.

Q: Are your products safe for aggressive chewers?

A:Yes

Q:Are your bowls dishwasher-safe?

A:

•  Yes (top rack)

• Silicone: Hand wash only

Q: What's the difference between a harness and a collar for walking my dog?

A: Harnesses distribute pressure more evenly across your dog's body, which can be better for dogs who pull or have neck issues. Collars are fine for dogs who walk nicely on a leash and have good recall.

Q:How long does shipping take?

A:International Shipping: 7–14 business days (varies by country)